I often encounter questions about the virtues of testing versus evaluating an eLearning product. These are critical questions that each learning professional must ask in order to design an effective course.
While most companies are happy with a typical QA that includes the usual rounds of reviews and course testing, it is not enough to make a course usable and learnable. There remains the obvious BIG gap - the role of the "learner" in the testing process. This is ironic because the learner is the recipient of the course and it is tragic if the learner does not get an opportunity to test the course prior to release; and consequently finds the course 'un-learnable', unusable, and ineffective!
Here are 5 reasons why you should relook at your development process and involve your learners in the "evaluation" process.